Terms and Conditions

Last updated: 1 July, 2025

Welcome to Designs by Chichi. By using our website or making a purchase, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

This website is operated by Designs by Chichi. Throughout the site, “we”, “our”, and “us” refer to Designs by Chichi.
We provide this website, including all information, tools, and services, on the condition that you accept all terms, policies, and notices outlined here.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or guardian, to use our website.
By agreeing to these Terms, you confirm that you meet the legal age requirements in your place of residence.

3. Products and Services

We aim to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information on the website is error-free.
We reserve the right to correct errors, update information, or refuse orders at any time without notice.

4. Pricing and Payments

All prices are listed in the currency shown at checkout.
Payments are processed securely through trusted third-party providers.
By submitting your payment details, you authorise us and our payment partners to charge the total amount of your order.
We are not responsible for additional fees charged by your bank or payment provider.

5. Shipping and Delivery

Orders are shipped through third-party couriers.
Delivery timeframes are estimated and not guaranteed.
We are not responsible for delays caused by customs, carriers, or other factors outside our control.
Once your order has been dispatched, risk of loss or damage transfers to you.

6. Returns and Refunds

You may be eligible for a refund or replacement if your item is faulty, damaged, or not as described.
We do not accept returns for change of mind unless stated in our Refund Policy.
To request a return, please contact us at chichi.collaborations@gmail.com with your order details.

Please refer to our Refund & Return Policy for full details.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and design elements — is the property of Designs by Chichi or our licensors.
You may not reproduce, copy, distribute, or use any content without our written permission.

8. Prohibited Uses

You agree not to use the website to:

• Break any laws

• Violate intellectual property rights

• Harass, abuse, or harm others

• Spread viruses or malicious software

• Interfere with the functionality or security of the site

Any misuse may result in termination of services.

9. Limitation of Liability

To the extent permitted by law, Designs by Chichi is not liable for any loss, damage, or injury resulting from your use of our website or products.
We are not responsible for indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold Designs by Chichi, its owners, staff, and partners harmless from any claims or demands arising from your breach of these Terms or misuse of our services.

11. Third-Party Services

Our website may include access to third-party tools, websites, or services.
We are not responsible for the content, accuracy, or operation of third-party platforms and provide them “as is” without warranty.

12. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms or act in a way that harms the business.

13. Governing Law

These Terms of Service are governed by the laws applicable in the user’s country of residence unless otherwise stated.
Any disputes will be resolved under the appropriate legal jurisdiction.

14. Changes to Terms

We may update or modify these Terms at any time.
It is your responsibility to review this page periodically for changes.
Continued use of our site after updates means you accept the revised Terms.

15. Contact Information

For questions regarding these Terms of Service, please contact:
📧 chichi.collaborations@gmail.com